pktk3's Privacy Policy

pktk3 ("we", "us", or "the platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use our website, how we use and store that information, and under what circumstances we may share it with third parties.

By using our services, you are considered to have accepted the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our platform or contact us directly.

pktk3 collects only the information necessary to provide you with quality service and to ensure the security of your account. We divide the information we collect into two categories:

2.1 Information You Provide Directly

During account registration and management, you provide the following information directly:

• Full name and date of birth (for age verification — service is available to users aged 21+ only)
• Email address
• Mobile number
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account number
• Identity document details (national ID card or passport — where applicable)
• Any information provided when contacting customer support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and Device ID
• Browser type, version, and operating system
• Visit time, page views, and navigation patterns on the website
• Information obtained through cookies and similar tracking technologies
• Transaction history — deposits, withdrawals, and gaming activity

pktk3 uses your personal information for the following legitimate purposes:

3.1 Service Operation & Improvement

• To create, verify, and manage your account
• To process deposit and withdrawal transactions
• To operate gaming services smoothly
• To resolve technical issues and improve platform quality

3.2 Security & Fraud Prevention

• To detect and stop unauthorized use of accounts
• To verify identity in order to prevent money laundering and fraud
• To monitor suspicious transactions
• To maintain the overall security of the platform

3.3 Customer Service

• To resolve your inquiries and complaints
• To provide support via live chat and email
• To send important account-related notifications

3.4 Analytics & Personalization

• To analyze your preferences and usage patterns in order to improve the service
• To display relevant games and offers to you
• To implement responsible gaming measures

pktk3 may share your information with specific third parties only in very limited circumstances and under strict confidentiality agreements:

4.1 Payment Processors

To complete your transactions, we share the necessary payment information with bKash, Nagad, Rocket, Upay, and related banking partners. This information is used solely for processing transactions.

4.2 Technology & Service Providers

Technology and software providers that support the operation of our platform — such as server hosting, analytics tools, and cybersecurity services — have access only to the information necessary to carry out their functions.

4.3 Legal Obligations

We may be legally required to disclose information under applicable law, a court order, or a lawful request from a government authority. In such cases, we do not provide any information beyond what the law requires.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance and the new entity will also be required to follow this Privacy Policy.

pktk3 uses cookies and similar technologies on our website. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for core website functionality, such as maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings — such as language selection.
• Analytical Cookies: Monitor website usage to help improve the quality of the service.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may cause some core website features to stop working properly.

6.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed or deactivated, relevant information may be retained for a specified period in order to meet legal and regulatory obligations.

6.2 Security Measures

pktk3 uses industry-standard security technologies to keep your information safe:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Access controls — only authorized staff can access the information they need
• Regular security audits and system monitoring
• Two-Factor Authentication
• Data backup and disaster recovery planning

As a pktk3 user, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request as promptly as possible.

pktk3 strictly provides services only to individuals aged 21 or older. We never knowingly collect or process personal information from minors.

Age verification is mandatory at registration. If any person registers using false information, their account will be closed immediately and the related information will be securely deleted.

As an online platform, pktk3 may process and store your information on servers located in various countries. Regardless of where your information is stored, we ensure that the standards described in this Privacy Policy are upheld.

For international data transfers, we put in place appropriate contractual safeguards to ensure the security of your information.

We may update this Privacy Policy from time to time. When changes are made, the new date will be noted on this page. For significant changes, we will notify you by email or through a platform notification.

Continuing to use the platform after any changes means you are considered to have agreed to the updated Policy. We therefore recommend visiting this page regularly.